FAQ

Frequently Ask Question (FAQ)

Kindly refer to page “How To Buy” by clicking link below
https://www.ikhrah.com/buy-order-guidance

Ikhrah.com offers various kind of Payment Methods as shown below :-
1. Credit Card
Via Paypal (Visa or Mastercard / American Express / Paypal Funds)
2. Invoice / Cheque / Offline Bank Transfer
Bank : Bank Islam Malaysia Berhad (BIMB)
Bank Account : 12243010011248
Account Name : Ikhrah Enterprise
Bank : CIMB Bank Berhad (CIMB)
Bank Account : 8009095172
Account Name : Ikhrah Enterprise
Bank : Maybank Berhad (MAYBANK)
Bank Account : 562786071637
Account Name : Ikhrah Enterprise
After you made the payment, please send us the payment details of :
Bank Name :
Banking Date :
Banking Time :
Banking Reference No :
Total ammount you have paid :
Your Order No :
You may scan and email us the above info to Email Address : sales@ikhrah.com or whatsapps to us at +601161158693
Note: Your purchased products will not be delivered until we have this confirmation.

Log-in your account → Click on “Account Maintenance” → Edit your account information and Shipping address here.

1. Click on “Lost Password?” and fill your email that used to register the account in the box.
2. Click Submit.
3. A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.

Yes, only if the order is still on pending status.
Please send an email to our customers service email at sales@ikhrah.com with the message title “Request to cancel order” in order to inform us about
the cancellation order.
Orders that are in shipping or shipped will not be cancel.

All products transaction currency will be done in Ringgit Malaysia (RM). shipping or shipped will not be cancel.

Delivery usually will takes about 2 to 9 working days

Sorry that we’re unable to clear your doubts in the F.A.Q page.

Please kindly send us an email to enquiry @ikhrah.com for us to clear your doubts.

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